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Corporate Governance |
| Operations and Project Management |
| Quality Conveyancing |
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Lexcel is the Law Society’s Practice Management quality mark, based on best practice as regards developing management techniques for Law Firms to achieve greater cost efficiencies, reductions in risks and improvements in client care. Much originates from considerations as to how to substantially reduce the number of common complaints by clients to the Law Society/Solicitors Regulation Authority and indeed claims to Professional Indemnity Insurers.
Greater competition makes it imperative for Firms to have far more thorough financial, information and people management plans and processes than in the past and to develop “policies” (a general reasoned approach rather than just a statement) as to many best practice issues such as risk management, quality, avoidance of discrimination, anti-money laundering procedures and health and safety.
Lexcel overlaps with the Conveyancing Quality Standard and other quality standards such as ISO 9001:2008, Investors In People (IIP) and the Legal Services Quality Mark (SQM). It also overlaps with some sections of the SRA Code of Conduct 2011 so Lexcel can help practices to comply with the Code. |
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Some of the benefits of being a Lexcel compliant firm |
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Better Risk Management
- Fewer claims
- Fewer complaints
- Better deals on PI insurance
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Consistency of service
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Compliance with legislation and regulation
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Competitive Advantage
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Effective internal procedures
- Avoiding missed keys dates
- Ensuring procedures to comply with time limits
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Evidence of the application of quality standards for Tenders
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Improved Administration and Supervision
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Retention of existing clients and increased opportunities for recommendations by achieving excellence in client service |
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| A qualified and registered Lexcel Consultant and former Assessor, Fiona will guide your firm in designing and producing “Lexcel” compliant policies and procedures and through the accreditation process itself. In addition to technical advice and practical hands-on assistance, providing the vital function of facilitating change within a firm through effective liaison and involvement of all staff, Fiona offers a complete suite of quality management documents. Alternatively if you feel that you are ready for assessment, Fiona can undertake a trial assessment having been experienced as a Lexcel Assessor. |
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